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Cloud with Silver Lining

Privacy Policy

Last updated: October 2025

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1. Introduction

 

Welcome to Alchemist of the Heart. This Privacy Policy explains how we collect, use, and protect your personal information when you visit the website, contact Theresa, or book a session.

 

Theresa Kahn (trading as Alchemist of the Heart) is committed to respecting your privacy and ensuring your personal data is handled safely and responsibly in accordance with UK data protection laws.

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2. What Information We Collect

 

We only collect the information that’s necessary to provide our services and keep in touch with you. This may include:

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  • Contact details: your name, email address, and (if applicable) phone number.

  • Booking details: your chosen session type and any relevant notes you provide.

  • Subscription information: if you sign up to receive updates, your name and email address.

  • Communication records: emails or messages exchanged with Theresa.

  • Website data: general site usage information (via standard cookies or analytics tools).

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3. How We Use Your Information

 

Your information is used to:

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  • Process and confirm bookings.

  • Respond to your messages or enquiries.

  • Send you updates if you’ve subscribed to the blog or mailing list (you can unsubscribe anytime).

  • Improve the website and understand which content is most useful.

 

We will never sell or share your personal data with third parties for marketing purposes.

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4. Payments

 

If you book a session, payment details will be arranged directly by email. Alchemist of the Heart does not store or process your payment information on this website.

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5. Your Rights

 

Under UK GDPR you have several rights, including:

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  • Right to be informed: clear information about how we use your data.

  • Right of access: request a copy of the data we hold about you.

  • Right to rectification: ask us to correct inaccurate or incomplete data.

  • Right to erasure: ask us to delete your data in some circumstances.

  • Right to restrict processing: request that we pause use of your data.

  • Right to object: to certain uses, including direct marketing.

  • Right to withdraw consent: you can withdraw consent at any time.

  • Right to complain: to the Information Commissioner’s Office (ICO): www.ico.org.uk

 

If you’d like to exercise any of these rights, please email: theresa_higherheart@hotmail.com.

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6. Cookies and Website Analytics

 

This website may use basic cookies or analytics tools (such as Google Analytics) to understand how visitors use the site. Cookies don’t collect personal information, and you can disable them in your browser settings if you prefer.

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7. Contact

 

If you have any questions about this Privacy Policy or how your data is handled, please contact:

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Theresa Kahn
Email: theresa_higherheart@hotmail.com
Location: Maida Vale, London, UK

 

If you’re unhappy with how your personal data has been handled, you also have the right to complain to the Information Commissioner’s Office (ICO):

 

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Website: www.ico.org.uk
Helpline: 0303 123 1113

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8. Updates to This Policy

 

This policy may be updated occasionally to reflect changes in how we operate or legal requirements.


Any updates will be published on this page with a revised date.

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